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The highlight of my operational experience was being
Chief of Operations at Altus Air Force Base. Robert Stephenson, Deputy
chief of Operations, helped me to lead a group of people (nearly devastated by a
reduction in force) to help Altus Air Force Base achieve the Air Force
Installation Excellence Award in 1992. Total Quality Management played a
valuable role. We did it simply by building from strength.
Many of our people received medals for constructing a large
secured vehicle storage area including classified fill, storm drainage, asphalt,
striping, lighting and security fence. Conversion of the formerly unusable site
was completed in less than 3-weeks and well within the budget. Their
accomplishment contributed to my award of the Air Force Meritorious Service
Medal.

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